WE’RE HERE TO HELP
A little help.
A clearer next step.
Contact the Spez team at [email protected].
Account access
Enter your email on the login page and choose Continue. Existing accounts are asked for a password; new accounts can register. If you forgot your password, use the password recovery option and enter the code sent to your email. Recovery codes expire after 15 minutes.
Budgets and balances
Spez uses the information you enter. Check opening balances, amounts, and transaction categories if a total looks wrong. Tracked transfers do not initiate bank payments. Currency settings change how amounts are displayed; they do not convert existing amounts.
Pro and subscriptions
Pro unlocks the AI coach. Purchase, renewal, cancellation, and refund options are managed through the store where you subscribed. Deleting your Spez account does not cancel a store subscription.
Delete your account
You can delete your account from Profile in the app, or request account deletion here.
When you contact us
Include a short description of the issue and the email used for your account. Never send your password, reset code, or payment card information. Remove private financial details from any screenshots you choose to share.